Unlocking Efficiency: Mastering Soft Skills for Effective Legal Operations
A 4 Parts Webinar Series Presented By The Canadian Corporate Counsel Association (CCCA) & Legal Suite
Elevate your legal operations with a touch of finesse! Join our exclusive webinar series to uncover the untapped power of soft skills that can revolutionize your efficiency game.
Legal ops encompass crucial functions like financial management, vendor collaboration, matter tracking, and technology implementation. But what truly sets a legal department apart is the seamless integration of essential soft skills. In this series, we will delve into their pivotal role within legal operations and highlight their significance in driving successful outcomes.
Learn how to:
- Create effective systems and checklists to optimize workflows;
- Master the art of problem-solving in legal contexts to boost productivity;
- Enable your team to do their best work by mastering collaboration and delegation;
- Craft compelling communication strategies to inspire action.
Please complete this information to register to the Webinar Series
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Program Details
Organizing for Success: Harnessing Technology and Data
October 25 2023, 12:00pm - 1:00pm ET
Supercharge your legal department with strategic organization!
Join our webinar as we unlock the transformative power of technology and data in setting you up for success. In the world of legal support, being organized is crucial for resource management, saving time and ensuring confidentiality. Even small errors can have significant consequences, so meticulousness and accuracy are paramount.
Being organized helps legal ops better manage resources, saving time and energy. It also allows legal ops to be more mindful when dealing with confidential documents.
Join our experts to learn how to:
- Create effective systems and checklists to optimize workflows;
- Free up mental resources for important tasks by mastering organization techniques;
- Utilize technology to streamline data management and enhance efficiency;
- Leverage data to gain valuable insights and make informed decisions;
- Develop strategic frameworks that boost productivity and effectiveness.
Don't miss this opportunity to harness the power of technology and data to unlock your and your team’s full potential.
Speakers:
Ramy Barsoum, Sales Engineer & Product Expert, Septeo Legal Suite
Andrew Teoli, Account & Client Manager, Septeo Legal Suite
Building a Strong Relationship: Ensuring Efficient Communication Across the Company
November 29 2023, 12:00pm - 1:00pm ET
Often seen as the department of “no”, providing effective legal services requires the ability to collaborate across the various departments to achieve common goals. Cooperation is essential and legal support staff can be the binding force that keeps the firm together.
Join our experts to learn how to :
- Cultivate trust and rapport between legal and other departments;
- Go beyond the basics to truly understand the needs and objectives of other departments;
- Develop strategies for seamless interdepartmental communication and collaboration.
Speakers:
James Richmond, Legal Counsel, Pomerleau
Janet Gerrath, IT Project Manager, City of Guelph
Baptiste Armaignac, Director of Business Development, Septeo Legal Suite
Data Driven Decision-Making to Guide Problem Solving
February 6th, 2024, 12:00pm - 1:00pm ET
Legal departments must be able to think critically and use problem-solving skills to address complex legal issues. However, not all problems need a strictly “legal solution”. Data driven decision making is an essential skill a legal operation officer must have when investigating a particular detail or matter.
Legal ops must be able to identify a variety of potential solutions, weigh their options, and make informed decisions. It is important to look at it in the context of the whole. Join us to learn how to:
- Determine which data are essential for making informed decisions;
- Use different approaches to analyze information and data effectively;
- Identify red flags in the data to address common and recurring problems in the legal department;
- Foster a culture of continuous improvement in legal operations.
Problem-solving skills enable legal ops professionals to break down these complex problems into manageable components, analyze them effectively, and develop appropriate solutions.
Speaker:
Ramy Barsoum, Sales Engineer & Product Expert, Septeo Legal Suite
Mastering Self-Confidence: Take control and leverage it
March 13, 2024, 12:00pm - 1:00pm ET
Legal departments must be able to trust their own judgement and have faith in their own abilities. They must be able to understand the risks and rewards of their decisions, and make informed decisions and convey them confidently.
Self-confidence is a truly important soft skill to have when you're an in-house lawyer since you’re often making decisions that could have a major impact on the company. Join us to learn how to:
- Cultivate self-confidence to make impactful decisions;
- Manage doubt and uncertainty effectively;
- Balance assertiveness and openness for collaboration;
- Become a more influential and self-assured legal professional.
Claiming control and leveraging your influence will help you to move forward with decisions, even when uncertain, while still being open to suggestions and new ideas. And it allows you to hold firm when necessary, and to compromise when required.
Speakers:
Mark Nishihara, Sr. Legal Ops Manager, Sophos
Marion Tremblay, Assistant General Counsel & Senior Director, Legal Department, Aldo Group Inc.
Ramy Barsoum, Sales Engineer & Product Expert, Septeo Legal Suite



